Operator details
- Operator
- Radina Petrova
- Business / trading name
- Mind Solutions
- Product
- MindAssistant
- Address
- Gasthuisstraat 14, bus 1, 3620 Lanaken, Belgium
- Register
- Belgian Crossroads Bank for Enterprises
- Enterprise number
- 1040.783.571
- VAT number
- BE1040.783.571
- Country
- Belgium
Service description
MindAssistant is a product of Mind Solutions. It is an adult-oriented online software service providing AI-assisted self-guidance, structured personal planning, reflection, progress tracking and wellbeing-support tools. It does not provide diagnosis, treatment, therapy, professional medical care or emergency/crisis services.
Commercial status
MindAssistant offers one-time, time-limited access plans. Eligible payments are processed through Stripe Managed Payments, which acts as merchant of record and supplies the applicable purchase documents.
Support and complaints
Use the operator email above for account, privacy, accessibility, delivery, and commercial-support questions. Complaints will be acknowledged and investigated within a reasonable period. Include enough information to locate the account or transaction, but do not email passwords, full card numbers, or unnecessary sensitive wellbeing details.
Supervisory authorities
You may contact the competent Belgian consumer-protection bodies for consumer matters and the Belgian Data Protection Authority for data-protection matters. Any mandatory rights available in your country of residence remain unaffected.
Copyright
Unless otherwise stated, the MindAssistant interface, brand assets and original service content are protected by applicable intellectual-property law. User-provided content remains subject to the Terms and Privacy Policy.